You can reach us by email at titanwave.fit@gmail.com. We respond to all messages within 24-48 hours on business days (Monday to Friday).

We accept all major credit and debit cards including Visa, Mastercard, and American Express, processed securely via Stripe.

Standard shipping takes between 3 and 8 business days after dispatch. Express shipping takes between 2 and 6 business days. Orders are processed within 1-2 business days of purchase.

We currently ship to all addresses within the United Kingdom.

Once your order is dispatched, you will receive a confirmation email with your DHL tracking number. Use this on the DHL website to follow your parcel in real time.

We offer a 30-day return policy. If you are not satisfied with your purchase, contact us at titanwave.fit@gmail.com within 30 days of receiving your order. Items must be unused and in their original packaging. Refunds are issued to your original payment method within 5-10 business days.

Email us at titanwave.fit@gmail.com with your order number and the reason for your return. Our team will respond within 24-48 hours with the next steps.

We are sorry to hear that! Please email us at titanwave.fit@gmail.com with your order number and a photo of the damaged item. We will resolve this for you as quickly as possible at no extra cost.

We offer free standard shipping (DHL, 3-8 business days) on all orders. If you need your order sooner, you can choose DHL Express Shipping (2-6 business days) for £4.94 at checkout.