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Store Policy
Customer Care
At Titan Wave, customer satisfaction is our top priority. If you have any questions, concerns, or issues with your order, we are here to help.
You can reach our support team by emailing titanwave.fit@gmail.com. We aim to respond to all enquiries within 24-48 hours on business days (Monday to Friday).
Whether it is a question about a product, a shipping update, or help with a return — we are committed to making your experience as smooth as possible.
Privacy & Safety
Your privacy is important to us. When you place an order or subscribe to our newsletter, we collect only the information necessary to process your purchase and keep you informed.
We do not sell, trade, or share your personal information with third parties for marketing purposes. Your data is used solely to fulfil your orders and improve your shopping experience.
All payments are processed securely through Stripe, which uses industry-standard SSL encryption to protect your personal and payment information at all times.
Payment Methods
We accept the following payment methods, all processed securely via Stripe:
-Visa
-Mastercard
- American Express
- And other major credit and debit cards
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